Frequently Asked Questions

We offer Airbnb all types of short rental cleaning services.

Yes, we use eco-friendly cleaning products that are safe for guests and the environment.

Yes, all of our cleaners are fully insured and bonded for your protection and peace of mind.

Absolutely! We provide restocking of essential toiletries, including toilet paper, soap, shampoo, conditioner, and other amenities. We also replace used linens, including towels, bed sheets, and pillowcases, ensuring your property is ready for the next guest. 

We provide comprehensive laundry services for all linens and towels. This can be done either on-site or off-site, depending on your preference and needs. On-site laundry is included in the cleaning services; however, off-site is charged. Our team washes, dries, folds, and replaces all linens and towels to ensure they are fresh and clean for each guest. We prioritize quick turnaround times to ensure you're always ready for the next booking.

We offer Flat rite competitive pricing based on the number of rooms, beds, and bathrooms of the property, the frequency of service, and any additional tasks requested. Our pricing structure is transparent, with no hidden fees. We offer flexible options, whether you prefer flat-rate pricing, hourly rates, or customized packages based on your cleaning needs. Please feel free to contact us for a tailored quote. 

We trained all of our cleaners to adhere to high hospitality standards to ensure consistent, top-quality service every time. We conduct regular quality control checks and maintain clear communication with our clients to meet your cleaning needs. We are always open to making adjustments if you have feedback or concerns. Plus, our cleaners use checklists and after photos to ensure the cleaning was done successfully.

Yes, we provide damage reports after every cleaning. Our cleaners will notify you immediately of any issues they notice during the cleaning, such as broken furniture or missing items. We also document any damages or maintenance concerns for your reference. This helps ensure that any problems are addressed quickly and efficiently.

We specialize in coordinating cleaning schedules that align with guest check-ins and check-outs. We use a unique system to sync all major property manager sites and listing sites like Airbnb.